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4 Ways Technology Can Improve Volunteer Engagement

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No matter your church’s size or type, all churches have one thing in common: people. Whether you are a church of 200 or 20,000, engaging volunteers is a key to success. Ephesians 4 calls churches to equip the saints for the work of the ministry. Effectively engaging volunteers can reduce the need for staff to manage your church’s activities. Here are four ways that you can use technology to improve volunteer engagement:

1) Help people serve according to their gifts.

volunteerAre you using a bullhorn to find volunteers? Searching via pulpit announcement may generate volunteers, but are they serving based on their passions and gifts, or simply because they were the first person to step forward? Your church management software should help you create a volunteer recruitment process that focuses on people’s gifts and interests. Your volunteers will be more satisfied if they are engaged in their passion. With effective technology, your request can change from “Is there anyone at all out there that can help with children’s ministry?” to “David, it seems like you would be good at working with children. Have you considered teaching our 5th grade Sunday school class?”

2) Ensure that volunteers don’t slip through the cracks.

Without an effective followup system, you may be missing opportunities to connect people to serve. By using Process Queues, you can ensure that people who indicate a willingness to get involved are plugged in.

3) Keep track of your serving opportunities.

Do you know where you need volunteers? By knowing which ministries need volunteers in which roles, you will be better able to plan for ministry needs. As a leader, you are a connector of people. Don’t miss the opportunity to invite someone to engage because you don’t know where they can plug in.

4) Train your volunteers to invite others.

Often the best volunteer recruiters are your existing volunteers. Churches should establish an intentional training program that provides ministry-specific training as well as church-wide vision-casting and planning. By training you volunteers, you will create positive experiences for them. Creating a solid volunteer program primarily comes down to being intentional about focusing on your volunteers just as much as you focus on the ministry they are trying to carry out. To make this happen, church leaders must look to how technology can engage volunteers. Your technology can help you identify, train, engage, and expand your volunteer engagement.

How are you using technology to engage volunteers?

Steve Caton
Steve Caton
Steve Caton has been building teams and nurturing innovative growing organizations for over 30 years, successfully expanding a variety of companies such as The Giving Crowd, Newdea and Christianity.com. Steve is most recognized for his work at Church Community Builder where he assisted in catalyzing an eight-year period of double-digit growth and service to over 4,800 churches. Steve is passionate about Kingdom causes and has authored hundreds of articles and ebooks about effective leadership and organizational health. Currently, Steve is the Chief Growth Officer at Generis where he works alongside a team of over 45 generosity and leadership experts to increase their reach and impact.  

11 COMMENTS

  1. […] 4 Ways Technology Can Improve Volunteer Engagement No matter your church’s size or type, all churches have one thing in common: people. Whether you are a church of 200 or 20,000, engaging volunteers is a key to success. Ephesians 4 calls churches to equip the saints for the work of the ministry. Effectively engaging volunteers can reduce the need for staff to manage your church’s activities. @ChurchTechToday […]

  2. Hi, we use “volgistics” and I am a huge fan after using this database for the past 3 years. We have about 880 volunteers currently listed and I continue to be impressed. The cost is very reasonable also.

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