HomeDigital MinistryManagement (ChMS)Top 10 Features of Effective Church Management Software

Top 10 Features of Effective Church Management Software


It’s not every day that a company polls their customers and is overwhelmed with positive feedback. That’s exactly what happened when Icon Systems did a recent survey of their customers to gather information on what their customers most liked about their software. The results indicated that 96.4% of customers were extremely satisfied with their IconCMO church management software (chms).

“We like to stay in touch with our church software customers to find out what’s working and what’s not,” says Bill Gifford, president of Icon Systems, Inc. “When we decided to survey our customers, we weren’t sure what to expect. The results told us that, other than customer service, being cloud based was the number one factor in churches being satisfied with their software.”

After polling churches, Icon found the following qualities were best loved by their customers:

10 Top Features of Effective Church Management Software
(as determined by Icon church software users):

1)    Customer service that is fast, accurate, and detailed with phone and email support.

2)    Accessibility via the Cloud.

3)    Affordable pricing.

4)    Compliant with government regulations.

5)    Easy and intuitive navigation.

6)    Simple reporting tools.

7)    Total integration of membership, contributions, and finance tools.

8)    Off-site regular backups with maximum security.

9)    iPhone/iPad/Android tablet apps for all products.

10)  Willingness to listen to customer input.

“IconCMO does all that we need in a very user-friendly way, coupled with prompt, effective, friendly tech support—all this for a very reasonable cost. To top it off, the programmers are always seeking ways to make the application more efficient, capable, and relevant to the ever changing needs of churches. I’m a user of IconCMO for over 5 years,” remarks Chris, an executive pastor.

In July of last year, Icon released a fully-functional, real-time IconCMO church softwareiPadwebapp that offered churches–from church plants to mega churches–a way to simplify church management; they followed up a few weeks later with an Android web app to make sure they covered all their bases. The iPhone app forIconCMOLite is also a popular option for mobile phone access.

“The system is VERY easy to use. We are a start up church plant with no full-time staff so being able to have multiple users access the system over the Internet is a great feature. I had to check the balance of an account the other day and just logged on with my smart phone and got what I needed,” comments John, a church treasurer.

For a full list of the features IconCMO offers, visit the features page.


Lauren Hunter
Lauren Hunterhttps://laurenhunter.net
Lauren Hunter is a writer who loves the big picture of God’s journey we are all on together. In 2007, she founded ChurchTechToday, a website for pastors and church leaders to harness technology to improve ministry. Married to her high school sweetheart, Lauren lives in Northern California with her husband and their four children. Her latest book is Leaving Christian Science: 10 Stories of New Faith in Jesus Christ. She can be found online at https://laurenhunter.net.


  1. […] Blogs- Church Tech- read more: Top 10 Features of Effective Church Management Software … Posted in Uncategorized « Church Tech Arts – Home – CTW NAMM Coverage: DiGiCo […]


Please enter your comment!
Please enter your name here

Featured Posts


Need Mobile Church Equipment? We’ve Got You

Choosing equipment for a mobile church is significantly different than choosing equipment for a permanent church building. What are the competing values that impact your mobile church equipment selection? Here are three values that make mobile equipment different from permanent.

What We Can Learn From Amazon About Reducing Friction

We’ve all experienced a lengthy and cumbersome online payment process. The ones that leave you feeling disgruntled at completion and like you’d rather order elsewhere in the future. Amazon.com has one of the easiest online payment methods, making it a seamless process to ‘hand over’ your money. Churches should, therefore, be questioning how they can learn from Amazon’s online payment methods.

Tuesday Tip: Use Alexa Flash Briefings For Church

Ever considered using Alexa Flash Briefings to distribute your church’s content? It’s not as hard as it sounds, and we can recommend a platform that can help. Learn more about working smarter with the right tech in a recent article by guest writer, Steve Tanner, called: Use Alexa Flash Briefings To Reach Your Church Members.