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7 Benefits Of Church Giving Kiosks

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Church giving kiosks encourage generosity as part of the discipleship culture.

A church giving kiosk is a great way for churches to encourage generosity among their congregation. By making giving easy and convenient, churches can help people overcome any hesitations about giving. In addition, by having a central location for giving, churches can more easily keep track of their giving initiatives and ensure that their funds are being used effectively.

Ultimately, a church giving kiosk is a great way to streamline the giving process and encourage generosity as a part of a discipleship culture. Generosity and discipleship go hand-in-hand. When we are generous with our time, talents, and resources, we are following in the footsteps of Jesus.

Installing a church giving kiosk can be a great way for churches to streamline their giving process overall. By having a central kiosk where people can give, it makes it easy and convenient for everyone involved. There are many benefits of using a church giving kiosk, including the following:

Church giving kiosks make generosity a natural part of the culture.
Woman uses church giving kiosk

7 Benefits Of Using A Giving Kiosk At Churches

1. Increased Convenience

One of the main benefits of using a church giving kiosk is that it increases convenience for members. They can give when it’s convenient for them, rather than having to remember to bring cash or write a check. Giving kiosks are available 24/7, so members can give at any time.

2. Improved Organization

Church giving kiosks can also help churches stay more organized. All of the donations will be electronically recorded and can be easily tracked. This information can be useful for tax purposes and for measuring fundraising campaigns' success.

3. Greater Engagement

When churches make it easier for members to give, they will likely see an increase in engagement. Members who may have been hesitant to give in the past because of the inconvenience will be more likely to give if they can do it quickly and easily.

Related: 4 Ways Church Giving Kiosks Boost Donations

4. Increased Efficiency

Church giving kiosks are also very efficient, both for churches and their members. Churches don’t have to worry about counting cash or depositing checks, and members don’t have to fumble around with loose change or fill-out check information. Giving kiosks provide a quick and easy way to donate.

5. More Consistent Giving

Another benefit of using church giving kiosks is that they can help churches encourage more consistent giving from members. When donations are automated, it’s easy for members to set up recurring donations so they can regularly give without having to think about it. This is a great way for churches to encourage faithful giving from their congregation.

6. Increased Opportunities to Give

When churches set up giving kiosks, they are providing opportunities for people to give who may not have otherwise given. For example, someone who is visiting the church for the first time may be inspired to give when they see the donation kiosk as they’re leaving the service. Churches that provide opportunities like this are more likely to see an increase in donations overall.

7. A Fresh Way of Giving

Giving kiosks offer a fresh way of giving that can energize both church staff and members alike. Automating the donation process with a sleek, modern machine can make giving feel less like an obligation and more like an opportunity to support something you’re passionate about. It’s a new way of doing things that can breathe new life into your church community.

These are just some of the benefits of using giving kiosks at your church! If your church is looking for a way to increase convenience, efficiency, and engagement, consider implementing a church giving kiosk today.

MAXIMIZE GIVING OPPORTUNITIES

Giving kiosks are a great way to make it easy for people to give, but they're not always used to their full potential. Here are some tips for getting the most out of your church's giving kiosk.

Putting church giving kiosks in the lobby will make giving easy.
Man uses church giving kiosk

5 Tips For Using Giving Kiosks At Church

1. Promote the kiosk ahead of time.

Be sure to let your congregation know that you've installed a giving kiosk and that they can use it to give conveniently and quickly. You may want to promote it from the pulpit or in your church's bulletin. Promoting the kiosk ahead of time will help ensure that more people use it and take advantage of its convenience.

2. Place the kiosk in a strategic location.

The location of your giving kiosk is important. Jesse Reed of Portable Church Industries (PCI), the largest outfitters of portable churches, suggests,  “You'll want to place it in a highly visible and easily accessible spot. Many churches choose to place their kiosks near the entrance or exit so that people can give as they're coming or going.”

Place giving kiosks in a highly visible and accessible spot at your church, like the lobby or near the entrance. This is great advice from pro Jesse Reed from Portable Church Industries. Click To Tweet

3. Make sure it's well-lit. 

Your giving kiosk should be well-lit so that people can see it and use it easily. Poor lighting can make it difficult for people to find and use the kiosk properly. Be sure to check the lighting regularly and make changes as needed. 

4. Train your volunteers. 

Many churches rely on volunteers to staff their giving kiosks. If this is the case at your church, be sure to train them on how to use the machine and troubleshoot any problems that may arise. Knowledge and helpful volunteers will make using the giving kiosk a positive experience for everyone involved. 

5. Keep it clean and tidy. 

Keeping your giving kiosk clean and tidy is important for both aesthetic and functional reasons. A messy machine can be off-putting for potential users and cause technical problems down the road if dirt and debris build up inside the machine itself. Be sure to dust regularly and wipe down the exterior of the machine as needed. In today's times, placing a hand sanitizer dispenser nearby is a good idea that will be appreciated by many users.

6. Use signage to guide people through the process. 

In addition to having someone available to answer questions, you should also use signage to guide people through the process of making a donation at the giving kiosk. Place signs near the entrance of the sanctuary that clearly indicate where the giving kiosk is located. Once they arrive at the kiosk, provide clear instructions on how to make a donation. These instructions should be simple and easy to follow so that anyone can make a donation without difficulty. 

Choosing the Right Church Giving Kiosk 

Now that we've established that churches need to be using an online giving solution as well as a kiosk in your church building let's talk about how to choose the right giving kiosk for your needs.

Tech Stack: Top 21 Online Giving Software Services For Your Church

Here are 4 factors you'll want to keep in mind as you evaluate your options: 

Cost: How much does the solution cost? Are there any monthly or annual fees? 

Ease of use: How easy is it for donors to give using the kiosk? Is the interface user-friendly? 

Functionality: What features does the kiosk offer? Does it integrate with your existing church management software? 

Customer support: What kind of customer support does the vendor offer? Are they responsive to questions and concerns? 

There are a lot of different church giving kiosks on the market today, so it can be tough to know where to start. But by considering factors like cost, ease of use, functionality, and customer support, you can narrow down your options and find the right solution for your needs.

What Giving Kiosks Look Like

Church giving kiosks make generosity a part of the overall culture.
Church giving kiosk at entrance
Church giving kiosks make generosity a part of the culture.
Double-sided church giving kiosk

What To Know Before You Install A Giving Kiosk

When you purchase and install a giving kiosk, we want our self-service kiosks to run smoothly and efficiently. However, there are times when things don't go as planned. Before you jump into ordering one, it's good to know the most common kiosk troubleshooting issues and how to resolve them.

Wise Words From Experience

Jesse Reed shared some great advice, which is based on real-world experience from Portable Church customers:

“Make sure that your kiosk is fully secured. It’s one of the pieces of equipment that you do NOT want to go ‘portable’ on a Sunday.” 

Apparently, sometimes, the tablet or tech gear is a little bit too attractive to some people who pass by and cannot resist the temptation for an act of theft. In response, Reed noted that kiosks that PCI supplies to churches have simple but very practical deterrents, such as configurations where it’s impossible to walk off without also having to take along the 3-foot kiosk main column with it.

Take this tip to prevent the valuable technology at your church giving kiosk from going ‘portable’, so-to-speak: Do the work of fully securing the equipment to the kiosk every single time. Click To Tweet

Top 5 Common Giving Kiosk Troubleshooting Issues and How to Resolve Them

1. The kiosk is not powering on 

Check that the power cord is securely plugged into the power outlet and that the outlet has power. If the outlet is functioning but the kiosk still won't power on, try plugging the cord into a different outlet. If the kiosk powers on but displays a blank screen, check that all of the cables are properly connected to the kiosk and the displays.

2. Touchscreen is unresponsive 

There are several things you can try to resolve this issue: 

  • First, try restarting the kiosk. This will reset the touchscreen drivers and clear any cached data that may be causing problems. 
  • If the touchscreen is still unresponsive, try calibrating it. This can usually be done by opening the control panel/settings and going to “Pen and Touch” or “Tablet Settings.” From there, you should see an option to calibrate the touchscreen. 
  • If those two options don't work, you may need to replace the touchscreen driver. You can do this by going to the manufacturer's website and downloading the latest driver for your specific model of the kiosk. 

3. The kiosk is freezing or restarting 

This could be caused by a number of things, but one of the most common causes is a bad memory module. To check if this is the problem, open up the control panel and go to “Performance Information and Tools.” Under “Resource Monitor,” select “Memory” and look for any errors under “Memory Usage.” If you see any errors, remove that memory module and try using a different one. Another possible cause of this issue is a malware infection. If you suspect that your kiosk has been infected with malware, you will need to run a full scan with an anti-malware program.  If you're using an iPad, a hard reset might be needed.

4. Internet connection is not working 

If your kiosk relies on an internet connection, weak or intermittent connectivity can cause problems. First, check to see if any other devices on the network are using a lot of bandwidth. If so, disconnect them and see if that solves the problem. If not, you may need to reboot your router or contact your ISP for help troubleshooting the issue. 

Show appreciation: Why You Should Spruce Up Your Giving Thank You Page

5. Software Glitches 

If your kiosk is running slowly or not responding to input, it's likely due to a software glitch. The best way to fix this problem is to restart the kiosk. This will clear the memory and allow the system to start fresh. If the problem persists, you may need to uninstall and reinstall the software. 

These are some of the most common kiosk troubleshooting issues that churches face, along with some tips on how to resolve them quickly so you can get back up and running smoothly again.  As you can see, most of them don't require a deep technical background to maintain and keep the kiosks up and running. Most important, be sure to be familiar with the tech support contacts available from the vendor and keep them handy by the kiosk, especially on Sundays when you might need it the most.

Make generosity easy with church giving kiosks.
Church member uses church giving kiosk

Conclusion

Giving kiosks are a great way for churches to accept digital donations; however, they must be promoted and properly used in order for them to be effective. Following these tips ensures that your church gets the most out of its giving kiosk. These are just a few tips for getting the most out of your church's giving kiosk. By following these best practices, you can ensure that more people use the machine and that it functions properly for years to come — and helps your community flourish individually as well as a whole.

DO YOU HAVE A GIVING KIOSK AT YOUR CHURCH? WHAT TIPS CAN YOU SHARE FROM YOUR EXPERIENCE?

Kenny Jahng
Kenny Jahnghttp://www.kennyjahng.com
Kenny Jahng is Editor-In-Chief at ChurchTechToday.com. He also serves as Chief Innovation Officer at ChurchCommunications.com which has a community of 29,000+ church leaders. Kenny is a Certified StoryBrand Copywriter Guide and founder of Big Click Syndicate, a strategic marketing advisory firm helping Christian leaders build marketing engines that work. You can connect with Kenny on LinkedIn.

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