HomeSundaysStaff & VolunteersHow Life.Church Is Thinking About Staff Roles For Church Online in 2023

How Life.Church Is Thinking About Staff Roles For Church Online in 2023



Unleash the Power of A.I. for Ministry on 6.27.2023

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Digital ministry has given rise to a whole new set of roles and responsibilities, which require unique skill sets.  Life.Church, one of the leading pioneers of church online, is adding a Host Team Pastor as a key role. This leader will be largely responsible for overseeing global Host Team volunteers and providing leadership in order to lead people into becoming fully devoted followers of Christ. This certainly is a position that requires strong cross-cultural leadership skills and an understanding of how best to develop and guide others.

It's important to note that digital ministry today and in the future requires a complex mix of skillsets that goes beyond the traditional pastoral and technical experience. Beyond basic ministry competence, a role like this requires not only strong cross-cultural leadership skills and an understanding of how best to develop and guide others, but also effective communication and interpersonal skills as well as flexible decision-making ability. 

They must have effective multitasking abilities and the time management prowess it takes to ensure tasks are completed on schedule. Agility has become something I believe should be prioritized in the profile of staff and volunteers today.

Agility has become a critical skillset churches must look for when hiring for digital ministry and church online. Click To Tweet


The Life.Church Online Host Team Pastor is primarily responsible for serving as the global Host Team volunteers leader.

At Life.Church, we exist to lead people to become fully devoted followers of Christ. It’s been our mission since 1996 and has guided us every day. Leading people isn’t just an expectation; it’s a necessity. It’s a cornerstone of our culture. That's why we’re always seeking leaders—leaders like you—to bring your skills to life. We are one church meeting in multiple locations, and we want to help you become the person God made you to be. 

Life.Church Online is the digital expression of Life.Church that includes live services, social media, an international volunteer team, and more! We see people attend church from all over the planet with virtually every culture, life stage, and background. Life.Church Online is a place anyone can attend, and everyone is welcome.

The Life.Church Online Host Team Pastor is responsible for recruiting, onboarding, training, and developing Host Team volunteers, ensuring they move forward in the volunteer leadership pipeline accordingly. The Host Team at Life.Church Online provides ministry support for the Chat Button, email response, and online services. The Life.Church Online Host Team Pastor will support Host Team projects and team-wide initiatives.

What You'll Do

  • Recruit, onboard, and support Life.Church Online Host Team volunteers.
  • Develop and maintain training resources to equip Host Team volunteers.
  • Provide clear and consistent communication to volunteer teams to ensure alignment with team goals and overall mission.
  • Lead volunteer development, moving volunteers forward in the leadership pipeline accordingly.
  • Maintain up-to-date records for volunteers on the Host Team.
  • Conduct volunteer appreciation events to invest in the volunteer teams.
  • Review and help manage the volunteer appreciation budget.
  • Develop recruitment initiatives and strategies to increase the number of volunteers and reduce attrition.
  • Provide support for the technical emergency hotline.
  • Provide technical support for Life.Church Online attenders as needed.
  • Collaborate with the Church Online Platform team to develop and ensure successful rollouts for new platform features.
  • Provide pastoral care for Life.Church Online Host Team volunteers and attenders.
  • Review metrics on the reach of Life.Church Online services.
  • Support team-wide initiatives and projects.

Skills Needed to Succeed

  • Ability to resolve conflicts, make independent decisions, and maintain composure during stressful situations.
  • Strong cross-cultural leadership skills and understanding of developing and guiding others.
  • Maintain flexibility and initiate processes and projects while exemplifying a high level of customer service.
  • Effective at multi-tasking, time management, and following up on delegated tasks.
  • Strong verbal, written, and interpersonal communication skills to clearly explain complicated messages.
  • Strong understanding of God’s Word, biblical truths, and a demonstrated passion for leading people to become fully devoted followers of Christ.
  • High school diploma or GED.
  • Bachelor’s degree preferred.
  • 1-3 years of related work experience.
  • Pastoral and/or technical experience preferred.

CLICK HERE to learn more about this specific job opening at Life.Church

A Complete New Mix Of Skills Required

When you read this job description for the Life.Church Online Host Team Pastor role, you can see that this person is responsible for recruiting, onboarding, training, and developing Host Team volunteers, ensuring they move forward in the volunteer leadership pipeline accordingly. This leader must be able to maintain composure during stressful situations while providing ministry support for the Chat Button, email response, and online services. Additionally, they are tasked with developing recruitment initiatives to increase the number of volunteers on the team while leading them in ways that allow them to become more invested in their work.

This seems like a much more sophisticated profile for a position that churches usually have across the board. But it also going to be the norm for what ministries need today and in the future.

Overall it is evident that digital ministry offers many new opportunities for growth within various roles like this, where one can express their passions while building upon their own God-given skillsets in order to make disciples through effective leadership development processes such as those outlined above.

The Life.Church Online Host Team Pastor position is a great example of the kinds of roles churches should be considering for their digital ministries and church online services. It's clear that this kind of role requires (A) strong cross-cultural leadership skills, (B) interpersonal communication, (C) technical knowledge, (D) pastoral care experience, and (E) an understanding of biblical truths; it highlights that when recruiting staff to support digital ministry initiatives, churches must consider individuals with competencies beyond just traditional administrative or teaching abilities.

Have you considered expanding your team to add additional capabilities and digitally native competencies? What are your biggest hesitations or obstacles to doing it this year?

Kenny Jahng
Kenny Jahng
Kenny Jahng is Editor-In-Chief at He's also the founder of Kenny is a Certified StoryBrand Copywriter Guide and founder of Big Click Syndicate, a strategic marketing advisory firm helping Christian leaders build marketing engines that work. You can connect with Kenny on LinkedIn and Instagram.


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