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church software support

Understanding Tech Support Jargon [Infographic]

Making sure your church management software provider or church app developer has good customer service is important. Unfortunately, sometimes you can't tell whether it will be adequate until you're fully committed, and in too deep to get out. Checking with current users and reviewing software sites such as Capterra can be very helpful to weed out companies with less than adequate support. Here is a helpful infographic to help decipher support jargon--it's the least we can do to help. 

In-House IT vs. IT Assist [Infographic]

Many charities start up on a shoestring, get the most computer-savvy person in the office to do all the computer stuff, and pretty quickly outgrow that accidental techie model. What's the next step? It's called managed IT services.